Account and Data Deletion

Without the app

Send an email to techarvi.official@gmail.com with the subject RouteCast account deletion request. Use the email associated with your account where possible. Say whether you want the account and associated data deleted, or only particular account data removed. This page does not open or send an email automatically.

We will acknowledge your request, explain any account-ownership verification needed and confirm the processing steps and expected completion time under applicable requirements. Never send passwords, one-time codes or identity documents. If you cannot use your original account email, explain that so we can arrange proportionate verification.

What the request covers

An account-deletion request covers your RouteCast sign-in account, hosted profile information and associated records under our control, and relevant deletion requests to service providers where applicable. Account deletion is irreversible. This beta has no active subscription to cancel.

If limited information must be retained for security, fraud prevention, legal obligations or provider backup cycles, we will explain the applicable exception and expected retention when we respond. We will confirm verification, processing steps and expected completion time when acknowledging your request and will follow applicable legal deadlines.

Local recordings and shared files are separate

Activity recordings and recap media are stored locally in this beta, without RouteCast cloud trip sync. Export important recordings before deleting an account, because you may lose access to that account's local workspace. Delete unwanted activities inside Trips while you still have access, or remove local app storage when you no longer need it.

Deleting your online account does not automatically delete your phone's gallery, system backups or files already shared with other people or services. Remove those copies separately where you control them.

Delete from within the app

Finish any active recording, export anything important, then open Settings > Delete account. Review the confirmation carefully. If you cannot sign in, use the email request on this page instead. For other privacy questions, see the Privacy Policy or contact the same support address.